Thanks for shopping at Install-My.

If you are not entirely satisfied with your installation/parts, we're here to help.

You have 15 calendar days to lodge an inquiry from the date of installation.

To be eligible for a refund, your installation must not have been altered or attempted to be repaired by others and must not be of merchantable quality.

You will be required to provide proof of purchase and installers details.

If you have purchased parts from Install-My to complete your installation, you are only eligible for a refund on parts if the parts are found to be defective or unsuitable for the installation. In these cases, the parts will need to be returned to us, we will inspect them and notify you that we have received your returned parts. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card or direct bank transfer.

You will receive the credit within 7 business days, subject to your card/bank issuer's policies.

Contact Us

If you have any questions on how to return your item to us, contact us.