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    Refund Policy

    Thanks for shopping at Install-My.

    If you are not entirely satisfied with your installation/parts, we're here to help.

    You have 15 calendar days to lodge an inquiry from the date of installation.

    To be eligible for a refund, your installation must not have been altered or attempted to be repaired by others and must not be of merchantable quality.

    You will be required to provide proof of purchase and installers details.

    If you have purchased parts from Install-My to complete your installation, you are only eligible for a refund on parts if the parts are found to be defective or unsuitable for the installation. In these cases, the parts will need to be returned to us, we will inspect them and notify you that we have received your returned parts. We will immediately notify you on the status of your refund after inspecting the item.

    If your return is approved, we will initiate a refund to your credit card or direct bank transfer.

    You will receive the credit within 7 business days, subject to your card/bank issuer's policies.


    Contact Us

    If you have any questions on how to return your item to us, contact us.

  • Purchase your products at any major retailer

    Our services are available through most of the major retailers throughout Australia.

    Reliable Installers

    We have a large number of skilled installers in various regions, all over the country.

    Warranty covers your product

    Our services and products come with a full 12-month warranty for peace of mind.

    QUALITY SERVICE

    Trained professionals to install the products at your home or office.

    Booking flexibility

    Weekends booking available.

    Efficient customer service

    We are here to help, just send us a quick enquiry.

  • What we do

    Installmy are experts in car audio, security and entertainment installation. Our team are trained professionals that come to your home or office with a quick online booking. No waiting for quotes, our service allows you to determine the cost up front and book your service immediately.

  • Need help?

    Contact us

    support@install-my.com.au

    1300 679 410

  • Contact Hours
    • Mon - Fri : 8AM - 5PM
    • Sat : 10AM - 4PM
    • Sun : Closed
    • www.install-my.com.au

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